Leveraging The Power of Conversational AI for Improved Customer Experience

09-02-2023

Conversational AI is the use of technologies that allows for the synthetic generation of brainpower enabling machines to be capable of understanding, processing and even responding to human language. Conversational AI encompasses a multitude of technologies that work cohesively to encourage efficient, automated communication via text, speech, or other mediums in order to decipher consumer intent, decipher language context, and respond using humane mannerisms. It has been successfully used in marketing, retail, and even banking in order to enhance the customer experience. 

With this momentum, Verve Management is proud to present the 3^rd Annual Conversational AI Summit on the 14^th and 15^th of March, at the Swissôtel Al Murooj Dubai, UAE. The summit will be a gathering of digital strategy and consumer experience professionals, with the event featuring a diverse line-up of speakers who will delve into the latest challenges, developments and opportunities the world of Conversational AI has to offer. The 3^rd Annual Conversational AI Summit will bring together top industry, leaders, experts, and innovators to share their insights and experiences on the current state of Conversational AI and its expected future trajectory. Attendees will have the chance to hear from keynote speakers, and participate in networking with the leading professionals of the industry and other like-minded individuals.

The event will range in a variety of topics, including Conversational AI and its impact and collaboration with the Metaverse, the reach of AI into the arena of banking and automated consumer experiences, with the inclusion of Conversational AI and blockchain technologies and its impact on the consumer experience. The concept of Conversational AI’s reach today in improving our consumer interaction, problem-solving, and service delivery is also a focus of what the summit has to offer. Immerse yourself into the world of Conversational AI and learn more about its role in shaping the world, and how it can be leveraged into pioneering a positive shift in society.

A brief mention of only some of the speakers set to speak at the summit, to lead worldly discussions of our new reality are:

• Srinivasan Sampath – Acting Chief Technology Officer at First Abu Dhabi Bank (FAB)
• Sachin Gadoya – Co-founder & CEO Musafir.com & Musafir Business
• Wael Khaleel AbuRizq – AI & Advanced Analytics Advisor, Abu Dhabi Digital Authority
• Rob Beswick – Managing Director, Virgin Mobile UAE
• Lubna Salah Zaitouni – Senior Specialist – Economics, Ministry of Economy

“As we accelerate into the future of banking, we need to leverage the latest innovations to underpin our ongoing digital transformation efforts to meet our customers’ increasing digital needs.” Said Srinivasan Sampath − Acting Chief Technology Officer at First Abu Dhabi Bank. This showcases our objective for this event: a world where Conversational AI is recognized, utilized, and innovated for the seamless integration and provision of the most refined consumer experience in the dynamic arena of consumer satisfaction.

Join us for the 3^rd Annual Conversational AI Summit and delve deeper into the minds of some of the leading professionals of today and absorb what they, and the discussions yet to come, have to offer.

To register to be a part of this summit, please reach out to us at info@verve-management.com

Visit our website: https://menaconversationalai.com/

Source: Zawya.com

Organizer: Verve Management

Name: Nisha Zakkir

Designation: Marketing Executive

Email ID: nisha@verve-management.com